Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide, operate, and improve our WhatsApp marketing and automation platform. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.


Definitions

For the purposes of this Privacy Policy:

  1. Company (referred to as “We”, “Us”, or “Our”) refers to CampaignTag.
  2. Website refers to https://whatsapp.campaigntag.com/
  3. Service refers to the WhatsApp marketing, automation, CRM, chatbot, and campaign management platform operated by the Company.
  4. Personal Data means any information that relates to an identified or identifiable individual.
  5. User means the individual or business entity accessing or using the Service.
  6. Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  7. Cookies are small files placed on Your device to store browsing information.
  8. Third-party Service Providers means any external services used to support analytics, hosting, communications, or payments.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

  1. Full name
  2. Email address
  3. Phone number
  4. Business name and business details
  5. WhatsApp numbers used for campaigns
  6. Login credentials and account information
  7. Billing and transaction-related information

Usage Data

Usage Data is collected automatically and may include:

  1. IP address
  2. Browser type and version
  3. Pages visited and time spent on pages
  4. Device identifiers
  5. Campaign activity and interaction metrics

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  1. To provide, operate, and maintain the Service
  2. To manage user accounts and authentication
  3. To enable WhatsApp campaign execution and automation
  4. To manage customer conversations, CRM data, and chatbot interactions
  5. To send service-related notifications, updates, and alerts
  6. To provide customer support and respond to inquiries
  7. To process payments and subscriptions, if applicable
  8. To analyze usage and improve platform performance
  9. To comply with legal and regulatory obligations


WhatsApp Data Usage

Our platform enables businesses to send WhatsApp messages, broadcasts, automated notifications, and chatbot responses. By using the Service, You confirm that:

  1. You have obtained proper consent from recipients before messaging them
  2. You comply with WhatsApp policies and applicable data protection laws
  3. Customer data uploaded to the platform is used solely for business communication purposes

We do not sell, rent, or misuse WhatsApp contact data.


Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to:

  1. Improve platform functionality
  2. Understand user behavior and usage trends
  3. Maintain secure login sessions
  4. Enhance user experience

You may choose to disable Cookies through Your browser settings. However, some parts of the Service may not function properly without them.


Data Sharing and Disclosure

We do not sell or trade Your Personal Data. Your data may be shared only in the following situations:

  1. With trusted service providers for hosting, analytics, communication, or payment processing
  2. When required to comply with legal obligations or lawful requests
  3. To protect the rights, property, or safety of the Company, Users, or the public
  4. In connection with a business transfer, merger, or acquisition

All third parties are required to maintain data confidentiality and security.


Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and compliance requirements. Users may request data deletion subject to applicable laws and contractual obligations.


Data Security

We implement appropriate technical and organizational security measures to protect Your Personal Data from unauthorized access, misuse, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.


Your Privacy Rights

Depending on applicable laws, You may have the right to:

  1. Access the Personal Data We hold about You
  2. Request correction or updates to inaccurate data
  3. Request deletion of Your Personal Data
  4. Object to or restrict certain data processing activities

Requests can be made by contacting Us using the details below.


Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites and encourage You to review their privacy policies separately.


Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If You believe that a child has provided Us with Personal Data, please contact Us immediately.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.


Contact Us

If You have any questions about this Privacy Policy or data practices, You may contact Us at:

Email: [email protected]

Website: https://whatsapp.campaigntag.com/